Making appointments on the phone - exercise 2

Gap-fill exercise

Fill in all the gaps, then press "Check" to check your answers. Use the "Hint" button to get a free letter if an answer is giving you trouble. You can also click on the "[?]" button to get a clue. Note that you will lose points if you ask for hints or clues!
morning. Surgery Dr XYZ, nurse ABC , what can I for you?
May I have your name and address, ?
What's the for your call?
I'm sorry, I didn't that.
Can I take your ?
I couldn't hear you. Could you a bit, please?
Would you like to a message?
One , please.
I'm sorry, the line is .
Hello, I'd like to the doctor, please.
I'm there are no free on Tuesday.
Thursday at 10 o'clock?
Could you come a little lier?
Is 4 pm on Monday for you?
Sorry, could you that, please?
Could you your name to me, please?
Was it 'B' in 'butter'?
Please , I'll try to you.
I'm afraid the surgery is on Wednesdays.
on Friday at 5 pm.
Is there anything I can do for you?
you very much.
You're .